How long will it take to receive my order?

Orders are shipped within 3–7 business days after they are placed. During sales and new product releases, processing may take up to an additional 7 business days.See details

How to track my order?

Once your order is dispatched, you will receive a USPS tracking number. If tracking shows delivered but you have not received your package, email Support@IceKreamShop.com with your order number to file a claim.See details

Do you ship internationally?

No, we do not ship internationally. We currently only ship within United States.

Do you offer free shipping?

Shipping options are available for eligible locations. For U.S. customers, Guaranteed Delivery is available for an additional fee.See details

What is your return policy?

Returns may be requested within 30 days of receiving your item. Items must be unworn or unused, with tags, in their original packaging, and accompanied by a receipt or proof of purchase. Contact Support@IceKreamShop.com to start a return; approved returns receive a return shipping label and instructions. Returns sent without first requesting a return will not be accepted.Sale items, gift cards, perishable goods, custom products, personal care goods, hazardous materials, flammable liquids, and gases are not returnable. Return shipping responsibility and any restocking fee are not stated.Read the return policy

Can I exchange an item?

For the fastest way to get what you want, return the item you have and, once the return is accepted, make a separate purchase for the new item.See details

Can I cancel or change my order?

If you need to cancel or modify your order, please contact us as soon as possible at Support@IceKreamShop.com. Orders that have already been processed may not be eligible for changes.

What payment methods do you accept?

We accept major credit cards (Visa, Mastercard, American Express) and other secure payment methods at checkout.

Do you accept store credit?

We accept store credit as a payment method.

Frequently Asked Questions

All products contain less than 0.3% hemp derived Delta 9 THC in compliance with the 2018 Farm Bill.

FDA DISCLOSURE: The statements regarding these products have not been evaluated by the FDA. These products are not intended to diagnose, treat, cure or prevent any disease. Consult your health physician before use. The Federal Food, Drug, and Cosmetic Act requires placement of this notice.

This product is not available for shipment to the following states: Alaska, Arizona, California, Colorado, Connecticut, Delaware, Hawaii, Idaho, Iowa, Massachusetts, Michigan, Minnesota, Mississippi, Montana, Nevada, New Hampshire, New York, North Dakota, Oregon, Rhode Island, Utah, Vermont, Virginia, Washington, West Virginia.

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